Effective Date: [23-11-2024]
1. Information We Collect
We collect the following types of information:
- Personal Information: Your name, email, phone number, and payment details during ticket booking or registration.
- Device Information: Information such as IP address, browser type, and app usage data.
- Location Information: If enabled, we collect your location to provide relevant services.
- Usage Data: Details about your interaction with our app and website, like pages visited and actions taken.
2. How We Use Your Information
We use your information to:
- Facilitate ticket booking and payments.
- Provide customer support and respond to your inquiries.
- Enhance user experience and improve our services.
- Send notifications about trip schedules or updates (if opted in).
- Comply with legal and regulatory requirements.
3. Sharing Your Information
Your information is shared only as necessary:
- With service providers for payment processing and app functionality.
- With legal authorities when required by law.
- For analytics and marketing purposes under confidentiality agreements.
4. Data Security
We use industry-standard measures to protect your data. However, no method of transmission or storage is completely secure. We advise you to protect your account information.
5. Your Rights
You have the right to:
- Access and update your personal data.
- Request deletion of your account and associated data.
- Opt out of promotional communications.
- Restrict or object to certain data processing activities.
6. Cookies and Tracking
We use cookies to enhance user experience. You can control cookies through your browser settings.
7. Third-Party Links
Our website and app may contain links to third-party services. We are not responsible for their privacy practices. Please review their policies separately.
8. Children's Privacy
Our services are not intended for children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.
9. Changes to This Policy
We may update this policy periodically. Significant changes will be communicated via the website or app. Please review the policy regularly.
10. Contact Us
For questions or concerns about this Privacy Policy:
- Email: [info@teepeetransport.co.bw]
- Phone: [+(267) 73 603 320]